Printer Error Message

Just reported to IT Help Desk:

We have a new problem to report with the main floor library printer. It’s not a jam! I checked all the usual jamming places and I can’t see any jammed paper. (I guess that’s to be expected, since this is a different 9040 than the one that tends to jam badly?)

The display readout says:

Service Error 49.4c06

I have turned the printer off and on several times. Sometimes it prints a document or two, and then it gives this error again. I can hear it printing behind me right now, but I’ve shut it down at least 3 times in the past 10 minutes. Very mysterious.

So… I’m not sure if you need to look at it or not. I know intermittent problems are the hardest to diagnose, and it does print sometimes.

Please advise? Thanks so much!